Kelly was excellent-very knowledgeable, efficient, accommodating, interested in me and my convenience and well being. I really appreciated that I could always talk to the same person, and he was always well informed as to the progress of the repairs. My pickup now runs like a Top and no longer sounds like I had a Labrador Retriever smacking its tail on a board under the dash. Also, I feel better about my brakes and stopping power-Well Done.