I have never been more impressed with an auto repair business before. The front desk person was clean and professional but also knowledgeable about the work being done. He immediately offered to show me the failed part and explain what was wrong with it. My vehicle was fixed, washed and ready to go on time. On top of wonderful and speedy repair service, I got a follow-up phone call the next week and I just got a thank you card in the mail! Additionally, the tow service they use was fast, accommodating, friendly and professional. Gaynor's has gone several steps beyond necessary to ensure my satisfaction! If I need another repair...I will be going back to Gaynor's. Go to GAYNOR'S!!!