I was leery of making an appointment after hearing about my son's problems with several other repair places. I read the ratings on Angie's List and decided to take a chance. They were great! They found one thing that needed to be done that I hadn't asked for but since I had just bought the car (a 2012 Honda Civic Hybrid), I thought it was wise to go ahead and have the filthy transmission fluid changed. All of the work was done in one day. Communication was great. While I was picking up my car, I asked a woman who was also at the counter about her experience with Gaynor's Automotive. She gave a glowing review, so I felt good about my choice of repair people. I will continue to go to Gaynor's and have advised my son to try them too. I highly recommend Gaynor's Automotive. Take your car there and never worry about repairs again!