Hazel Dell Auto Repair

I brought my car in for an oil change & some diagnostics. The service writer was very friendly and respectful, honest about their prices. They had my car finished in about 2.5 hours, much sooner than I thought. They explained what they found on my car in a way I could understand, and they were very easy to talk to. I was given a free safety inspection too, which I greatly appreciate! I will be returning to have the repairs done. The prices are fair and they are very professional. I got a ride from their complementary shuttle service since I had to work that day, also greatly appreciated!

Good information and explanation of service needed. Were able to schedule an appointment relatively quick. My only drawback was that my diagnostic took over three hours. When a shop schedules an appointment for a diagnostic, it shouldn’t take half a day. I would have been happy to schedule a later-in-the-day appointment if that would help every body use their time more effectively.

I been a Swinhart customer for over 30 years and had great trust and. Liked the way they greeted customers and discussed the customers concern. This appointment was different, I called wanted Gaynords make sure that my concern was the only problem prior to making an appointment for the repair. I was told to come in in two days later in the afternoon, which I did. When I arrived the reception person said that they did not have a rack available, good thing Mark overheard the conversation and said he remembered the call and would get it on the rack in a few minutes see if they noted any additional problems. I don’t shop estimates and very put off by the receptionist.

Our experience was wonderful! Mark was very helpful! He got our vehicle in & out the same day as promised! If something came up he would call us and explain everything and tell us our options! He is very knowledgeable and straightforward! We will continue to take our business to Mark!

Always easy to get an appointment. Professional staff. Excellent work done and on time.

Professional. Honest. Could not find the problem, and did not charge

I return here for all 3 of my vehicles because of service quality. These folks go the extra mile. Repairs and service are quick and effective. I feel like my happiness as a customer is their highest priority. Awesome place!

Great service and will be coming back!

Came in for appt. once I arrived and talked with Staff I figured out I was at wrong location.lol I joked around on out my mistake.They said no problem and worked me in at same time frame.Very professional and curtious .Recommened few other repairs that needed attention.Did a couple will have to make appointment for other repairs..

My experience started out a little rough but Julio was very quick to make it right. They were able to get my car back in the road in a single day where as the other shops were a week or more out. I will definitely be recommending their services to my friends and family.